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Testing the Velocity physical appliance hardware

Velocity Help

Before making any significant hardware or software configuration changes (such as initial configuration and software upgrades), you should run a hardware self-test. This test helps ensure that there are no component cable errors or disk drive errors that can cause an operation to fail.

To test the appliance hardware

  1. Log on to the Velocity shell menu.

  2. From the Main_Menu > Support view, type the following command:

    Test Hardware

    A Warning indicates a problem that can be fixed later and lets you proceed with the initial configuration. However, such problems can prevent access to the affected devices.

    An Error indicates a critical problem that requires immediate resolution before you can proceed with the initial configuration.

  3. (Optional) If the Support > Test Hardware command output identifies any problems, check the following items:

    • Verify that all cables are connected correctly and secured.

    • Verify that all disk drives are installed and seated properly.

    • Verify that all units are turned on and have started up completely.

    After you have verified the previous items, reenter the command to ensure the problems are resolved. If you cannot resolve an error after verifying all of the previous items and reentering the command, contact Veritas Technical Support.